Field Service Management (FSM)

Your field operation in real time, even where the internet doesn't reach.

Geosite Field Teams brings work orders, routing, GPS tracking and digital forms together on a single platform. The app works 100% offline and syncs everything by itself once the signal returns.

The Geosite Field Teams control panel with real-time operational indicators
The technician's app showing the day's work order list in offline mode
up to 30% reduction in operating cost
100% of the team visible in real time
+15 years of experience in field operations

What does a day of blind operation cost you?

If the answer to "where is the team right now?" still depends on a phone call, your operation is paying for it every single day.

The technician leaves in the morning and the next reliable update only arrives at the end of the day

Work orders scattered across spreadsheets, paper and WhatsApp, with no history and no priority

Routes improvised on the fly: more kilometres driven, fewer jobs per day

SLAs breached without warning. You find out from the client or from the penalty

Productivity, kilometres driven, cost per job? Nobody knows for sure

An area with no signal turns into paperwork, photos on WhatsApp and lost data

You can have full control of the operation without changing your team or your processes. Here's how.

The impact field operations are already seeing

Market averages from organisations that digitised their field management — the kind of gain Geosite was built to deliver.

+20–30% more productivity per field technician with smart scheduling and routing
up to 15% fuel savings from optimised routes and less travel
62% of managers using GPS tracking report greater operational efficiency
~1h/day saved per technician by swapping paper for digital forms
Zero work orders lost or delayed without anyone knowing why

What FSM, or Field Service Management, means

It is the name of the software category that organises the work of everyone operating away from the office. If your operation has technicians out on the road, this is it.

Plan and dispatch

Create the work order, set priority and deadline, and send it to the right technician with the day’s route already built.

Execute in the field

The technician receives the order on their phone, fills in the form, attaches a photo and captures the signature. With no need for a signal.

Prove and measure

Every job is recorded with a timestamp and coordinates, and becomes a number at the end of the month: productivity, SLA and distance driven.

Geosite Field Teams is Geosite’s FSM platform. The app technicians use in the field is called Geosite FSM and is available on Google Play. View Geosite FSM on Google Play

The journey of a work order, from start to finish

Every field operation comes down to one cycle. Geosite Field Teams handles each stage of it, and this page follows exactly that order.

Platform tour

See Geosite Field Teams in action

From planning the work order to the technician in the field and the manager following everything on the map: the platform working end to end.

Preview of the Geosite Field Teams demo video
Work order list with status, priority, assigned team and forecast
Work order calendar showing the month's schedule
Stage 1 · Work order management

It all starts with a well-created work order

What used to live in a spreadsheet, a message group and somebody's memory becomes a traceable record from the very first second.

Priority and SLA under control

From low to urgent, with the deadline monitored. The platform warns you before the deadline is breached, not after.

Scheduling and automatic recurrence

Every month's preventive maintenance is created automatically, on the right day, without relying on anyone's memory.

Complete audit trail

Who created it, who changed it, when the status moved. An evidence trail ready for public sector contracts.

The whole week's schedule appears on a calendar, organised by team or by service type.

Routing with an optimised route on the map: 5 stops, 38.9 km and estimated times
The day's route in the technician's app with numbered stops and times
Stage 2 · Routing

The manager plans in minutes. The technician just drives.

Select the day's work orders and choose the mode of transport: car, motorbike or on foot. The platform calculates the best sequence of stops, with an estimated time for each one.

Optimised sequence with times

In the example alongside: 5 stops, 38.9 km and an estimated finish before midday.

Published in one click

The route appears in the technician's app instantly, numbered in order with a summary of distance and time.

Built-in navigation

The Navigate button opens Google Maps with the destination ready. Nobody types an address, nobody gets the wrong gate.

Fewer kilometres driven, more work orders completed per technician per day.

Stage 3 · Execution in the field

The app that doesn't stop when the signal drops

Your technician works where the job is, not where 4G reaches. Warehouse, rural area or basement: the work order opens, the form is filled in, the photo is attached and the signature is captured. Everything is saved on the device itself.

Field form completed in the app with no connection

Checklist completed offline

The day's work order list in the app in offline mode

The day's queue, available offline

The app syncing automatically once the network returns

Automatic sync: nothing is lost

Working without internet is not a plan B. It is simply how the app works day to day.

Form builder with field types and conditional logic
Form completed in the app with a real photo captured in the field

Build your operation's checklist without writing a line of code

Every service has its own form, built by the people who know the operation. What the manager designs on the computer appears exactly the same in the technician's app.

15 field types

Text, number, photo, video, audio, digital signature, geolocation, barcode and more.

Conditional logic

If the technician answers "No" to "Equipment working?", the fault fields appear. The form adapts to every answer.

Evidence built in

A photo with coordinates and the client's signature attached to the answer. Proof of execution ready for auditing.

On a phone it becomes a simple screen: tap, answer, photograph, sign. Offline, too.

Talk to a specialist
Georeferenced field asset management on the map
Registering an asset from the app by drawing its geometry on the map
Foundation of the operation · Georeferenced assets

Every pole, tree and drain on your map

Equipment, network points, meters, structures: anything with a location becomes an asset on the platform.

Point, line or polygon

Model your inventory your way, with the types and attributes of your operation.

Bulk import

Upload an XLSX or CSV spreadsheet, map the columns and review the validation before confirming. Thousands of assets in minutes.

Registered straight from the field

The technician draws on the phone screen, on site, and the asset is born georeferenced, with a photo and attributes.

The inventory stops being an outdated spreadsheet and becomes the living layer on which every work order happens.

Stage 4 · Monitoring and control

While the field works, you watch it all happen

Real-time map, GPS tracking and geofences: three ways of seeing the same operation. No phone calls, no WhatsApp, no guesswork.

Real-time operational map with layers for field staff, work orders and assets
Map in the technician's app with work orders sorted by distance

Field staff, work orders, assets and alerts on a single map

The entire operations centre on one screen, updated in real time and organised into independent layers.

Layers with live counters

Toggle field staff, work orders by status, assets and geofences. The map shows only what matters at that moment.

Detail without leaving the map

Click any pin and see the status, priority, battery level and signal of the technician's device.

Big screen mode

One click and the map becomes the operations centre display: clean and full screen.

The technician sees the same map in the app, with work orders sorted by distance and the next stop always to hand.

The technician's route history drawn on the map with travel indicators

Any technician's entire day, reconstructed on the map

The app sends its position in the background, even with the screen off, and adjusts the sending interval to preserve battery.

Route replay with timed stops

Review any day's journey, including how long was spent at each stop.

The data that ends the argument

Mileage for reimbursement, time on site for invoicing, proven attendance when a job is disputed.

Tracking with clear rules: GPS only records on the working days and hours you configure. Outside working hours, nothing is collected. It stays transparent for the company and for the team, in line with Brazil's data protection law (LGPD).

A circular geofence drawn on the map with a history of entries and exits
Alerts centre with area entry and exit notifications

Geofences that warn you and act

Draw the area straight on the map: circle, polygon or route. The system does the rest.

Entry, exit and dwell alerts

Know when the technician arrives, when they leave and whether they stayed longer than expected.

Block work orders outside the area

Configure it to prevent a job starting outside the fence. Ideal for control by lot, district or contracted area.

For anyone operating by contracted area, it is the difference between trusting and verifying.

Stage 5 · Management in plain sight

At the end of the month, the operation proves itself in numbers

And the platform adapts to your operation, not the other way round.

Management report on work orders with a status funnel and charts

5 management reports, exportable to XLSX

Work orders, productivity, assets, alerts and distance driven, with filters by period and charts ready to go. Closing the month stops being a full day of manual work. And the data is yours: just export it.

Work order status configuration with custom colours, icons and order

A status flow your way

Name, colour, icon and order of each status, configurable by dragging, with no code. From "Awaiting part" to "Inspection approved", the system speaks your team's language.

Push notification inbox in the technician's app

Nobody is left in the dark

New work order, rescheduling, SLA nearing its deadline: a push notification straight away, with an inbox in the app. The alert doesn't get lost in the WhatsApp flood.

The middle ground field operations were missing

Too complete to be a simple tool. Too simple to cost like an ERP.

Feature Geosite Field Teams Corporate ERP Generic work order apps Spreadsheet + WhatsApp
100% offline app The normal way to operate Rare or limited Partial
Routing with estimated times Automatic Separate module Basic
Georeferenced assets on the map Point, line and polygon Requires a separate GIS
Configurable work order flow Visual, no code Via consulting Fixed
Distance driven per technician Automatic, on the dashboard
Implementation Weeks, dedicated team Months + consultant
Customer support Specialised in field work

Comparison against categories of market solution, not specific vendors. ✓ full  ·  ◐ partial  ·  ✗ not covered

Built for people who work in the field every day

Every sector has its own pain. The platform adapts to all of them.

Telecom

  • Contractual SLA monitored in real time, order by order
  • Photographic proof and a signature on every job
  • Complete history for disputed tickets

Energy

  • Georeferenced inventory of poles and equipment
  • 100% offline execution in rural areas
  • Recurring preventive work generated automatically

Sanitation

  • Checklists with a mandatory photo at each stage
  • Georeferenced record of networks and collection points
  • Recurring work orders for preventive maintenance

Public administration

  • Complete audit trail per work order
  • Transparency for internal control and audit authorities
  • Accountability with georeferenced evidence
Why Geosite

Putting field operations on the map for over 15 years

15+ years of experience in field team management
Google Cloud official partner, with global cloud infrastructure
Oracle mission-critical database
LGPD tracking restricted to working hours by default

Geosite Field Teams runs on Google Cloud infrastructure with an Oracle database, the same foundation that has supported critical operations for public and private clients for over a decade. Dedicated support, guided implementation and a team that understands field operations, not just software.

Talk to a specialist

See Geosite Field Teams with your own operational data.

Tell us in two lines how your operation works: how many teams, what kind of service and where it hurts most. A specialist will reply within one business day to schedule a demo, with no obligation.

R. Sen. Lima Guimarães, 479 - Estoril, Belo Horizonte - MG, Brazil

Your data is used only for this contact, in line with Brazil's data protection law (LGPD).